Who does Anja Dance use to send my shoes?
We use Australia Post for both Regular and Express Shipping. Each shipment is registered so that someone needs to sign for your delivery. If no-one is at home to receive the parcel, Australia Post will leave their card with details on where to collect your package. This way no packages will be left on your doorstep unsecured.
Currently we only ship Australia wide but if you are from overseas please send an email with the shoes that you require, and your address and I will obtain a shipping price for you. We ship overseas parcels the safest and quickest way to you so that your parcel is secure and arrives when promised. This does come with a cost we will send you a quote before the final order. All overseas payments are to be via PayPal.
How long will it take for my order to arrive?
Depending on your location, if your shoes are in stock and quantity ordered, your parcel/s may take a few days to arrive. You will be sent an email to notify when your parcel/s have left Anja Dance’s premises with a tracking number. You can keep tabs on your parcel through Australia Post’s website: http://auspost.com.au/track/track.html.
If you have requested FREE postage - these parcels are sent by Regular tracked mail and may take 7-10 days to arrive. If you have selected the $9.95 Express Post then it should arrive the next business day after posting in metro areas but again it will depend on your location.
If your order exceeds the 3kg maximum of Express Post Satchels, we will send by Registered Post and this may take 7-10 business days.
My order has not arrived, yet I ordered 7 days ago!
Anja Dance will endeavour to ship your order the same day or the very next day after you have submitted your order. You will receive an email with the tracking number. Please check the Australia Post website before contacting Anja Dance.
Anja Dance sends all parcels as Registered Post so that a signature is required upon delivery. You have the security of knowing that someone will sign for your package.
NOTE: If you were not able to receive your shipment on the delivery day or no-one will be available to sign for it, Australia Post will leave you a Collection card for this purpose. Please visit your local branch to collect your item.